RETURNS POLICY

We always strive for 100% client satisfaction. However, should you not be satisfied with your item, you are more than welcome to return for a store credit.

All returns must be made through the returns portal. Merchandise can be returned for a store credit within 15 days of order and must be postmarked back to us by the 10th day after delivery. We do not offer refunds. 

Items must be returned in the original condition with no indication of wear, altering, damage, staining, odor, deodorant, make up, etc. Please be careful of items that go over the head with regards to make up and deodorant. FINAL SALE ITEMS are not eligible for exchange or store credit. This includes items such as clearance, jewelry and items specifically marked "final sale".

RETURNS PROCESSING TIME

The approximate time frame for returns is 7-10 days. Please allow that time to receive and process your return. Customers are responsible for the cost of return shipping except in cases where the item is defective or the order was filled incorrectly. Please use the most cost efficient method with USPS. Exchange requests will be fulfilled if available. If not, a store credit will be issued.

During holiday and peak seasons, returns could take up to 21 days. Please be patient as  the delivery system is a little slower and items may not show up in our box immediately regardless of tracking information showing it is there. 

PLEASE DO NOT SEND RETURNS OUTSIDE OF YOUR RETURN WINDOW. It will not be accepted and the customer will absorb the cost of having it returned to them.

Please click here to access your customer account to start your return.